To reset your MITS password:
1. Click the "Help Reset Password" link
2. Enter the letters and/or numbers that you see in the Captcha (scrambled word) image
3. Click the Submit button
An email will be sent to you from: MITS_Automated_Message@jfs.ohio.gov with further instructions. Note: Some spam filters may need to be modified to allow these messages to be received. It may be necessary to add the email address above as a trusted sender to prevent blocking emails from this address.
For security reasons, MITS passwords expire every 30 days. If your password has expired since the last time you logged in, you will be prompted to change your password when you attempt to log in.
If you are a current Ohio Medicaid provider, you can set up a new MITS account to access the MITS Web Portal. To do so, you must already have a 7-digit Medicaid Provider ID.
Once you have set up your MITS account, you can log into the secure site at this link:
https://portal.ohmits.com/Public/Providers/tabId/43/Default.aspx, using the User ID and Password that you created in Step 5 above.
Your Personal Provider Identification Number (PIN) is the last four digits of your EIN or SSN.
If you have forgotten your MITS Web Portal User ID, you can request a reminder:
An email will be sent to you from MITS_Automated_Message@jfs.ohio.gov. Note: Some spam filters may need to be modified to allow these messages to be received. It may be necessary to add the email address above as a trusted sender to prevent blocking emails from this address.
If the former owner of the account is no longer with the organization, and the account information is unknown, please call 1-800-686-1516 to request the account be reset.
MITS Provider Training
Solutions to Reduce the MITS Web Portal Timing Out
HIPAA 5010 Implementation
Answer Keys: Problems while submitting claims in MITS