Questions about COVID-19?
Visit or call 1-833-4-ASK-ODH for answers.
Medicaid emergency rule expands telehealth services. Click here for more information.


COVID-19 Emergency Actions

The Ohio Department of Medicaid (ODM) and the Ohio Department of Mental Health and Addiction Services (OhioMHAS), in partnership with the Governor’s Office, executed emergency rules to expand and enhance telehealth options for Ohioans and their providers. These rules relax regulations so more people can be served safely in their homes, rather than needing to travel to health care providers’ facilities. This set of regulatory changes is being collectively implemented by our departments to help reduce risk of exposure to COVID-19 for patients, their families, and our health care workforce that is engaged in the community response to COVID-19. Links to the new rules can be found below.

Telehealth is the practice of caring for patients remotely when the provider and patient are not physically present with each other. It supports long-distance clinical health care, patient and professional health-related education, public health and health administration. The ODM/MHAS emergency rules ensure both new and existing patients can access a wide variety of telehealth services. They ease restrictions on provider/patient locations and the types of technologies and interactions that can be used for telehealth services.

Please note: the OhioMHAS rule change applies to all community behavioral health providers certified by OhioMHAS (Medicaid provider types 84 and 95.) ODM’s new telehealth rule applies to all individuals covered by Medicaid and many types of practitioners: doctors, nurse practitioners, podiatrists, psychologists, occupational and physical therapists, audiologists, speech-language pathologists, dieticians, and behavioral health clinicians. ODM’s rule allows telehealth services to be billed by independently practicing clinicians, as well as hospitals and their out-patient facilities, Federally Qualified Health Centers (FQHC), emergency rooms, and OhioMHAS-certified providers. ODM’s rule applies to Medicaid fee-for-service, Medicaid Managed Care Plans, and MyCare Ohio Plans.