For organizations and businesses: When signing in to your revalidation application, you must use your businesses’ name exactly as it appears on your revalidation notification letter. You will be unable to log in if you use a variation of your organization’s name.
For individuals: You may need to use your full name, not simply your last name as prompted. Use your full name exactly as it appears on your letter (such as Doe John J MD). Do not use your business address or your “DBA” name. If you exit the program before completing your revalidation application, your new login might become simply your last name.
Once you have entered your business name or your individual name, you must select "search" before you select the "next" button.